Frequently Asked Questions
Quick answers to common questions about our gear and services
How long does shipping take?
Most orders are processed within 1-3 business days. Delivery typically takes 7-21 business days depending on your location and the supplier. You’ll receive tracking information once your order ships.
What is your return policy?
We offer a 30-day return guarantee on most items. Products must be unused and in original packaging. Contact us at support@outland-provisions.com to initiate a return.
Are your products tested for quality?
Yes! Every product is carefully selected and tested by our team of outdoor professionals. We only partner with suppliers who meet our strict quality standards.
Do you ship internationally?
Currently, we only ship within the United States. We’re working on expanding our shipping options to serve international customers in the future.
How can I track my order?
Once your order ships, you’ll receive an email with tracking information. You can use this to monitor your package’s progress directly with the shipping carrier.
Still have questions?
Our support team is here to help! Contact us and we’ll get back to you within 1 business day.
