Return Policy
30-Day Return Guarantee
If you are not completely satisfied with your purchase, you may request a return within 30 days of delivery.
Eligibility
- Items must be unused, in original packaging, and in resalable condition.
- Some items (e.g., perishable goods, personalized products) may not be eligible for return.
Return Process
- Contact us at support@outland-provisions.com with your order number and reason for return.
- We will provide return instructions and a return address (may differ by product/supplier).
- Once your return is received and inspected, we will issue a refund to your original payment method.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Exchanges
We do not offer direct exchanges. Please return the item and place a new order.
Refunds
Refunds are processed within 5–7 business days after we receive and inspect your return.
